Terms of Service

Eligibility

• —You must be at least 18 years of age to subscribe to Grizzly Prime
• —You must provide accurate and complete information during registration
• —You are responsible for maintaining the confidentiality of your account credentials

Subscription Terms

• —Subscriptions are non-transferable and may not be shared, sold, or assigned to another party
• —You must ensure property access for scheduled services
• —You agree to notify us of any changes to your property or service requirements

Payment Obligations

• —All payments must be made in advance of service delivery
• —Missing or partial payments may result in immediate suspension or termination of services
• —You are responsible for keeping payment information current and valid

Prohibited Activities

• —Misrepresentation of identity or property ownership
• —Interference with service delivery or provider operations
• —Use of services for illegal or unauthorized purposes
• —Harassment or abuse of service personnel

Pricing

• —Subscriptions start at $199 per month plus applicable New York State sales tax
• —Pricing is subject to change with 30 days’ notice to existing subscribers

Payment Methods

• —All payments must be made through our customer portal at go-grizzly.com
• —We accept major credit and debit cards
• —Automatic recurring billing will be established upon subscription

Billing Policy

• —Months must be paid in full and in advance of service delivery
• —Billing occurs on the same calendar day each month
• —Failed payment attempts may incur additional processing fees

Refund Policy

• —No refunds will be issued for any reason
• —All months paid will be serviced according to the subscription terms
• —Unused services do not carry over to subsequent billing periods

Late Fees

• —Late payments may incur a fee of up to $25
• —Repeated late payments may result in service termination

Service Disclaimer

• —Services are provided "as is" without warranties of any kind
• —We do not guarantee specific results or outcomes
• —Service scheduling may be affected by weather, equipment availability, or other factors beyond our control

Limitation of Liability

• —Our total liability shall not exceed the amount paid for services in the preceding month
• —We are not liable for indirect, incidental, or consequential damages
• —We are not responsible for damage resulting from pre-existing conditions or normal wear and tear

Property Access

• —You assume all risks associated with granting property access
• —We are not liable for items left unsecured on your property
• —You must disclose any hazardous conditions or special requirements

Customer Termination

• —You may cancel or modify your subscription at any time through the customer portal
• —Cancellations are effective at the end of the current billing period
• —No partial month refunds will be issued

Service Provider Termination

We reserve the right to terminate services for:

Effect of Termination

• —Upon termination, all scheduled services will cease
• —Outstanding balances remain due and payable
• —Termination does not affect previously rendered services

Initial Resolution

All disputes should first be addressed through our customer service team.

Mediation

If a dispute cannot be resolved through customer service, both parties agree to attempt resolution through mediation before pursuing other remedies.

Arbitration

Any unresolved disputes shall be settled through binding arbitration in accordance with the rules of the American Arbitration Association.

Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class action proceedings.

Severability

If any provision of these Terms is found invalid, the remaining provisions shall continue in full effect.

Entire Agreement

These Terms constitute the entire agreement between you and Grizzly Prime regarding the Service.

Waiver

Our failure to enforce any provision shall not constitute a waiver of that provision.

Force Majeure

We are not liable for delays or failures in performance resulting from causes beyond our reasonable control.